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Business Analyst

The Business Analyst will be responsible for reviewing business processes and systems to ensure that they deliver an optimised service for the University and that any associated hardware or software is an effective delivery mechanism.

The role is required to develop efficient process models for new capabilities, provide appropriate challenge to existing processes, and be pro-active in anticipating and understanding business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders at all levels.

The person will be a key member of projects teams delivering new and enhanced capabilities, in both ‘Agile’ and ‘Waterfall’ environments, and will be required to support the strategic planning for the University and assist in any project that delivers innovative solutions to meet the needs of students, staff, our partners and the public.

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.

 

 

 

Closing date: Monday 16 Apr 2018

Reference number: FIN1806 - 3587

Job details

Job details

Salary
Band 7 £32,547 - £36,613 a year, with opportunity to progress to £39,993 a year
Hours
Full time, 37 hours a week
Start
As soon as possible
Duration
Permanent
Responsible to
Principal Project Manager
Responsible for
Assistant Business Analyst
Interview date
Interviews to be held w/c 30th April 2018

Finance

For more information about the department visit the Finance website.

Background

Background

We strive to be an outstanding university at which to be both a student and a member of staff. We have a national reputation as a very friendly community, where both staff and students feel genuinely valued and empowered to make a meaningful contribution. We are one of the fastest growing universities in the UK. We are now a community of over 10,000 students and 1,000 staff members, drawn from over 60 countries and a wide variety of disciplines; we are a major employer in the region.

We are committed to offering our staff the creative combination of challenge, opportunity and support which is needed to grow personally and professionally. Having the best people work at the University is central to the University’s ongoing and future success. We offer you a comprehensive induction, extensive staff development opportunities and a wide range of benefits including generous holiday allowance, pension scheme and access to excellent facilities. Staff can also access the University’s wide array of sports, educational and leisure facilities.

More information on the Finance Department can be found at http://www.worc.ac.uk/finance/

 

Main duties

Main duties

The Business Analyst provides guidance and support on all projects being undertaken within the Project Management Office (PMO) in the areas of: managing staff, creating and ensuring quality project documentation; designing and streamlining business processes; liaison with University community members.

1. To analyse data / statistics and provide recommendations about operational efficiencies and best practice streamlining processes and systems.

2. To research, collate, organise and edit material for inclusion in reports/documents, including project initiation documents, change requests, business requirements, statements of work, background papers and procurement documentation.

3. To ensure that project documentation meets the quality standards of the project, in line with the standards of the University’s Project Management Office.

4. To participate in project and programme Risk Management meetings, to ensure that potential risks identified in project plans are discussed, by using specific project knowledge to contribute to the discussion, and to support the project manager in consistent recording on project registers.

5. To develop process maps of relevant procedures and systems.

6. To ensure that the change management and training needs of users, and potential users, are identified and appropriately catered for by way of particular materials and programmes.

7. To organise and supervise final user acceptance testing with teaching and operational staff and end users prior to new developments being released and transferred to application / system management teams.

8. To plan and organise work-stream and project activities such as end user engagement, focus groups and workshops to ensure that deadlines and customer expectations are met.

9. To input into the work-stream and project team planning process to ensure that resource requirements of projects are recognised and that bottlenecks are identified.

10. To provide business analysis throughout the whole project life cycle - requirements capture and analysis, producing functional specifications, support development and testing through to implementation, and business improvements measurement / reporting.

11. To closely liaise with Procurement Team on all tenders involving technical capabilities.

12. To ensure, in liaison with teaching and operational staff, that systems conform to legal and fiscal requirements.

13. To work with teaching and operational staff to create / review business cases for new business needs and devise and develop technical specifications for enhancements.

14. To diagnose and rectify complex faults/problems with University project procedures.

15. To initiate, assess and design significant change (enhancements and upgrades) and work with either in-house developers or third party providers for development and testing.

16. To advise on and propose changes in project procedures, plans, priorities and office systems to improve operational efficiency and quality of service in projects.

17. To continually develop Business Analyst knowledge through collaboration with colleagues, attending industry conferences and undertaking additional formal BA training, as required.

18. To support continuous improvement of processes and systems and develop related procedural guidance.

19. To review upcoming technological capabilities provided by the market, and be able to research and propose specific solutions that include COTS (Commercial Off-The-Shelf) systems as well as custom built in-house solutions, or a combination of both.

20. To manage and lead the Assistant Business Analyst, carrying out regular 121s and appraisals and identifying appropriate training and development opportunities.

*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.

Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

 
Essential Criteria

1. Significant experience of system or process analysis.

2. Significant experience of business requirements gathering.

3. Demonstrable experience of project management.

4. Significant experience of working with information systems.

5. Experience of using change management techniques to support implementation of solutions.

6. Significant experience of working co-operatively with business stakeholders / representatives at all levels, and with external individuals and groups.

7. Demonstrable customer service experience.

8. Extensive and demonstrable business analysis experience with the ability to deliver a variety of projects.

9. Experience of managing staff to ensure efficient delivery of projects to a high standard.

10. Ability to communicate clearly (written and oral) with an unambiguous exchange of information to a variety of project stakeholders.

11. Ability to interface successfully with senior management.

12. Ability to demonstrate a high level of personal ICT skills.

Desirable Criteria

1. Significant experience of process modelling (including tools such as BPMN, Visio, ARIS, Balsamiq).

2. Demonstrable experience of re-engineering techniques (Lean, Six Sigma).

3. Knowledge of application methodologies, contracts and procurement and vendor selection methods.

4. An understanding of Application Portfolio Management and Application Lifecycle Management.

5. HND/HNC or Degree in a relevant qualification.

Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at www.gov.uk/browse/visas-immigration .

Visit www.naric.org.uk/visasandnationality  for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.

 

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